At HSPM Fragrances, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you share with us when you interact with our website or fill out any form. We are fully committed to maintaining the confidentiality of your personal data and using it responsibly and transparently.
When you submit an inquiry or communicate with us through our website, we may collect the following information:
Name – To personalize our communication with you.
Company Name – Helps us understand your business and tailor our services accordingly.
Email Address – Used to share responses, updates, and important information related to your request.
Phone Number – Allows us to contact you if needed, based on your preferred method.
Product Type – For example, soap, shampoo, candles, etc., to understand your fragrance needs.
Volume Needed – Helps us offer accurate pricing, timelines, and production options.
Fragrance Requirements – Allows us to recommend the most suitable options for your brand or product.
Preferred Method of Contact – Email, Phone, or WhatsApp.
We do not collect or store payment details through this form. If payments are made in future transactions, they will be handled through secure and verified third-party payment gateways.
The information you share with us is used for the following purposes:
To respond to your inquiries and offer the most relevant fragrance solutions
To provide quotes, suggestions, or samples based on your needs
To communicate with you via your selected method (email, phone, or WhatsApp)
To follow up regarding sample approval, order processing, or product development
To improve our service offerings by better understanding industry demand
To send occasional updates about our new fragrance offerings, if you’ve opted in
We do not use your information for unsolicited marketing or share it with any third-party services for advertising.
Your personal data is stored on secure servers and accessed only by authorized members of the HSPM Fragrances team. We implement appropriate physical, technical, and organizational measures to protect your data from unauthorized access, misuse, or loss.
We also review our data practices regularly to ensure your information stays safe and confidential.
We do not sell, rent, or trade your personal information with any third parties for marketing purposes.
Your data may only be shared:
Internally with team members handling your inquiry
With verified third-party service providers, such as shipping or logistics partners, solely to process your request or deliver your order
All such parties are contractually obligated to protect your information and only use it as instructed.
Our website currently does not use cookies or any online tracking tools. If this changes in the future to improve user experience or analytics, we will update this policy accordingly and inform users about cookie usage and preferences.
We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. If you wish to have your data removed earlier, you may contact us at any time.
You have the right to:
Request access to the personal data we hold about you
Request correction of any incomplete or inaccurate data
Request deletion of your data from our records
Withdraw your consent for communication at any time
To exercise any of these rights, please email us at hspm.fragrances@gmail.com. We will respond to your request promptly, typically within 3–5 business days.
If you are accessing this website from outside India, please note that your data may be stored or processed in India. By submitting your information, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time in response to legal, technical, or business changes. The most recent version will always be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact us:
Email: hspm.fragrances@gmail.com
Phone: +91 8826305966